Counterpart · Property management
Resident desk
A resident has a problem — or a prospect wants a unit.
Takes maintenance requests, answers lease basics you allow, and routes emergencies.
TriagesLogsBooksHands off
What adapts
Properties, request types, urgency rules, leasing path.
Commissioned around your portfolio, policies, and escalation path.
End state
Tickets opened. Tours booked.
In the conversation
What a Counterpart actually does here.
01
Request in
Captures unit, issue, and photos if needed.
02
Urgency
Knows what waits vs what wakes someone up.
03
Leasing
Books tours for open inventory.
Commission one for property management.
Ask Morgan if this door fits — or go to pricing when you already know.